Services · Rates · Scope
Three kinds of copy reach a customer before the product has earned their trust: the carton, the welcome email and the help article. We translate all three into Spanish, Portuguese and French, at a fixed fee agreed in writing.
Plate II — The rate card, abridged
Each service is a distinct scope with its own deliverable, its own reviewer and its own price.
A term base fixed before any sentence is translated: product names, ingredients, fabrics, finishes and the words that stay in English. Each entry is approved by a native-speaker reviewer, so a “drawstring” is the same word on the carton, in the email and in the help center.
Copy fitted panel by panel to your dieline. We count characters against the live area, flag every overrun before it reaches the printer, and return a proof PDF with a live text layer for your designer to place. Care labels, ingredient lists and instruction leaflets are included.
The welcome, the how-to-start, the care reminder and the review request, written for the inbox rather than translated word for word. Subject lines and preheaders are adapted to the length your email platform actually displays. Delivered as import-ready files.
Articles, macros and FAQ snippets held to your glossary, with UI labels matched to the interface your customers see. Exports from Zendesk-style help desks come back in the same structure, ready to re-import without reformatting.
Choose a single stage or the full route. Every figure is a fixed project fee, confirmed in a written quote before work begins.
| Item | What it covers | Rate |
|---|---|---|
| Rush handling | Delivery in 3 business days on any single stage | +35% of fee |
| Added variant pass | Second regional variant of a finished file set | From $210 |
| Extra SKUs | Packaging beyond the first six, per additional SKU | $95 / SKU |
| Extra articles | Help-center articles beyond the first forty | $48 / article |
| Bilingual file for counsel | Side-by-side source and target for regulatory review | $120 |
Invoiced by ACH, check or card. A written quote with scope and fee is issued before any work begins.
The variant is chosen before drafting begins and noted in the scoping letter.
Mexico, the U.S. Latino market, or Spain. Default for U.S. launches: neutral Latin American Spanish with U.S. measurement conventions noted.
Brazil by default; European Portuguese on request. The two differ in vocabulary and in the second-person address used in email.
France by default; Québec French when the product ships to Canada, where labeling rules and everyday terms diverge.
A short package of source material lets us scope accurately, usually within one business day.
Send the files. A written quote with scope, fee and delivery date follows within one business day.